FREQUENTLY ASKED QUESTIONS

I’m looking for a specific item. How do I search for it?

Our search tool, found in the upper-right corner of the page, is an easy way to find an item you’re looking for. Just enter the item’s name or description and click GO.

How much does international shipping cost?

International shipping is calculated based on a number of factors including the desired service level (standard/express), number of items you are purchasing, the weight of the item, and the destination country/region. International shipping will be calculated during checkout.

What payment options do you support?

Currently, we accept, Visa, MasterCard, American Express and PayPal in most countries.

Can I exchange an item?

Unfortunately, items purchased for international shipping may not be exchanged.

How do I return an item that shipped directly from the vendor?

Check your shipment invoice to find specific return instructions for the item you ordered.

Can I change or cancel my international order after it has been placed?

Unfortunately, you are unable to make changes to your order after it has been placed.

How will I know how much my order will cost?

Just add items to your bag and click on the checkout button. We will calculate and display an order total in your preferred currency

Can my order be delivered internationally?

Yes! we’re pleased to provide an enhanced international shipping experience for customers.International shoppers will now get the benefit of seeing product prices in their local currency, cost-effective international shipping and much more.

CALL THE CUSTOMER SUPPORT

+39 397 37292